About

Our Values

FastDirect Communications Empowers Faith Based Schools

EASY TO USE

We’ve designed FastDirect with the unique needs of parochial and private schools in mind. It’s easy to make us a part of your school’s culture.

PRICED RIGHT

FastDirect’s upfront and simple yearly, subscription rate fits easily in your budget. Our SIS is accessible to schools of all sizes.

COMMUNITY ORIENTED

We focus on providing the support needed to build your unique school community — it’s easy for all users to communicate and participate within the system.

RESPONSIVE SOFTWARE

We are constantly updating our software to make sure our users have an effective and efficient experience.

CUSTOMER SERVICE

More than tech support, FastDirect provides ongoing HelpDesk support for all users. HelpDesk personnel are more than happy to provide answers to any questions, as well as provide additional training when needed.

ONGOING SUPPORT

Not only does FastDirect send a trainer to your school and offer continuing HelpDesk support, but we have a growing library of Video Tutorials, and updated FAQ guides.

Meet The Team

Meet Our Fantastic Team of SIS Aficionados

Randy Hilleren

In 1999, the FastDirect founder volunteered to assist his own children’s school and soon realized that many schools lacked the necessary tools to properly reach out to families. So, the FastDirect School Information System was created to help schools connect with their community and to improve school management.

Sarah Rogers

In 2009, Sarah joined the team as a HelpDesk guru and designer. Now, she collaborates with development while managing HelpDesk. She loves working HelpDesk because it’s not just tech support, it’s developing relationships and seeing projects through so she can truly help people. She works closely with school administrators and teachers to help make their lives easier. Sarah is honored to witness their passion for education and to provide support, while the whole education community is constantly changing and growing.

Claire Hilleren

Since 2009, Claire has been assisting customers as a HelpDesk Rep. and as Accounting Manager. She finds pleasure in helping customers find relief instead of stress, confidence over inhibition. Teaching others has given Claire joy, and FastDirect Communications allows her this opportunity. The company truly puts the customer first and that is why she continues to give her services, every day.

Kathleen Wickersham

Kathleen has been with FastDirect Communications since 2007. She absolutely loves her job and really enjoys being able to help make our customers happy! As a parent herself, she completely appreciates the roles our schools play in the lives of students and parents. Ultimately, she hopes that her job helps make their lives easier.

Dirk Evans

Since 2014, Dirk has been a part of the FastDirect team. Before that, he married Susie in 2012. He has been a serious music collector since he was a kid, and now runs a website of like-minded music collectors. Dirk plays guitar and occasionally improvises with a band. He loves to travel yearly to the Dominican Republic and Europe. In addition to computer science, he studied music composition, theology, philosophy, physics and mathematics. Currently, he has a full household of six adults, a cat, and a dog who keep it continually interesting.

Maggie McWay

Since 2014, Maggie has been blessed with the great opportunity to learn from customers, as well as to teach them. She loves working with people and appreciates our customers immensely for challenging her each time she picks up the phone or answers a message. As an aspiring future educator, she is thankful for the opportunity to see day-to-day education from a different perspective.